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Process Improvement (Program Lead)

Toronto, Ontario
Process Improvement (Program Lead)

We have engaged with a thriving Canadian Fintech employer, to help assist with the search for a Program Lead for their Process Improvement Program. We're looking for someone that will have in-depth knowledge of project management and Agile methodologies and use this knowledge to play an integral role in the development and implementation of high priority initiatives.

This is an excellent opportunity to become the champion for digital innovation throughout a national company while working alongside senior leadership on high impact projects. The role is perfect for an energetic leader with the eagerness to design, develop and execute strategic initiatives to help support and navigate solutions for complex business problems.

Responsibilities Include:

Identify Portfolio Improvements: Work closely with developers, BAs, PMs, leaders, engagement specialists, marketing, operations teams and data operations management to identify improvement opportunities.

Program Management: Develops and implements strategic plans for the digital assets portfolio, anticipates current and future needs and objectives; manages resources and ensures tasks are completed on time and within budget; works with cross-functional leaders to achieve program goals.

Innovation: Leads programs that encourage, recognize and reward innovative thinking; Champion digital connectivity and innovation throughout the company.

Relationship Building: Initiates and builds effective relationships with colleagues in other departments; supports and develops effective cross-departmental relations and work initiatives; works productively with senior and executive leadership.

  • Minimum of 5 years of project leadership experience with a focus on proven success related to people management, stakeholder influence and high-impact project management
  • Bachelor's degree related to marketing, finance, economics, business or similar proven experience is required.  
  • Strong leadership skills are a must, including:
    • Active listener / Excellent communication skills (all media / all audiences)
    • Leadership / Coaching / Servant-Leadership Approach
    • Courage / Initiative / Action bias
    • Creative problem solver / Data-based root cause solution bias
    • Emotional intelligence / Self-aware / Open mind
    • Cognitive Adaptability / Quick Learner / Systemic Thinker

How to apply?

You can apply directly to peter.mills@talentlab.com  or on our website at www.talentlab.com. We want to thank all applicants for their interest, but only those in consideration will be contacted

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